Never lose a customer to a missed call. When you can't pick up, DeskMogul texts the caller back in seconds, gets their name, number, address and what they need, and sends it straight to you, so you can call back ready to help.
Optional appointment booking is coming soon.
No app for your customers. You get a new local texting number (keeping the number you already have is coming soon). Texts start once US carriers approve your number's A2P 10DLC registration, included on every plan.
You're with a customer, in a meeting, or it's after hours. DeskMogul catches the missed call.
It asks for their name, number, address and what they need, and shares your prices only if you want it to.
You get a text with everything you need to call them back. You can jump into any conversation.
Every business gets a simple AI profile: tone and first text, what to collect, optional pricing, hours, and when to hand off to you. Tap one to try it.
Every reply is checked before it goes out. Prices, discounts, guarantees or promises that aren't in your business info are blocked and replaced with a safe answer.
For trades and offices where a caller could be in danger, the first text includes “If this is an emergency, please call 911.” (on or off per business). If a caller mentions gas, smoke or an injury, it tells them to call 911 and alerts you right away. It never gives safety advice.
Optional and off by default. When it's ready, you'll be able to turn on appointment times so it offers open slots from your hours in your time zone, never one that has already passed.
Refunds, complaints, “talk to a person” or anything off-topic: it says someone will call back, alerts you, and goes quiet. STOP/HELP are handled automatically.
Offer only times you're actually free and drop confirmed bookings straight onto your Google Calendar.
A notification on your phone the moment a missed caller becomes a lead. Until then, alerts come by text.
Update your card, download invoices and cancel on your own. Until then, email us and we'll take care of it.
Every caller and texter saved as a contact with tags, notes, a simple New → Quoted → Booked → Won pipeline, and CSV import/export.
Every customer conversation in one place: reply by hand, assign, snooze, quick replies, and the AI steps back when you jump in.
Text happy customers a link to leave a Google review after the job.
A chat bubble for your website that turns visitors into text conversations.
Send offers and reminders to customers who agreed to get them, with opt-outs handled for you.